1
Pacific Highway Auto Repair

Do not have your car repaired here. They quote you many repairs that are not needed and they are high priced. They quoted $1305 to replace the air conditioner compressor and I had it done at Edie's Tire for $580. They quoted $75 to replace the two light bulbs for the license plate. I did it for $6 and 3 minutes of time. Overall they quoted $4500 worth of repairs. The car is not worth $4500. Do not bring your car here this is the type of place that give auto repair shops a bad name.

Thank you for your feedback. Your 2006 Volkswagon Passat with 162,049 was inspected and determined that in addition to the compressor we recommended spark plugs, an ignition coil (#1) and a relay fuse. There is a big discrepancy in parts quality and price. The compressor we quoted was $688 for the part and approximately $380 labor. It is more than 3 hours labor time to install. We back our repairs with an exceptional 3 year / 36,000 mile nationwide warranty. I can't speak to another shops business policies but our mission is to elevate the image of auto repair by delivering extraordinary value without compromising quality or ethics. To cut pricing means compromising quality of parts, experienced labor and likely warranty. This is not the business model we have chosen. I am happy you found a shop to take care of your needs. All the Best!

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

By far the best service! I continue to take my car to Pacific Highway Auto repair because every time I do they always exceed my expectations. They are very professional and provide the best customer service. They go above and beyond and most importantly, they are honest and put your best interest first!

Thank you Amanda, it's always a pleasure serving you.

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

Every time I bring my car to your shop you know how to fix the problem. You care about your customers and it does not seem like it is all about making money, you want an honest relationship with your customers. I really feel like I can trust you guys and that certainly is a wonderful feeling.

Thank you Jesse and Eedie, we are happy to help anytime.

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

Friendly, professional and knowledgeable. Highly recommend!

Thank you June, we look forward to helping in the future.

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

great customer service and great car service!!!

Thank you Antonio, happy to help!

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

I seriously can not say enough about how amazing this place is! I drive out of my way to go here because I know I'm going to get amazing service that is personal, professional, and they want what's good for the customer. I would give 10 stars if I could!

Thank you Jen! We are thrilled to hear that our service exceeds your expectations and we will continue to offer nothing, but the best for our customers.

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

As usual, fast and accurate diagnosis and repair. I've used them for years.

Thank you Larry, always a pleasure to see you.

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

Your team, Nicole, Chad and Jeff are always great! Even when they have bad news for you!

Thank you Larry, and remember, where one car door closes, another one opens! :)

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

They did a GREAT job!!

Thank you for your review!

- Pacific Highway Auto Repair
5
Pacific Highway Auto Repair

Great friendly service

Dillon, thank you, it was a pleasure to help and we are eager to assist in the future.

- Pacific Highway Auto Repair