Pacific Highway Auto Repair

I am very happy with the excellent service on my Fiat 500 that Clinton and his team provided. It is great to have such a good service station in my neighborhood.

The service the Philip and team have provided has been excellent! I first heard about Pacific Highway Auto Repair in August of 2019 and have trusted their service ever since. I appreciate the thoroughness of their work, and the fact that they keep constant communication with their customer. Before they began any work or modifications to the work order, Philip would call me and step me through, step by step, and walk with me in person, showing me exactly where the issue on my vehicle was before proceeding. I never felt that I was given the runaround, and he has always been able and willing to answer my questions and actually explain why and what their team would be working on. I also upgraded my pipes on my Camaro, and Philip went above and beyond to help me research the best solution for my needs. They sound awesome btw! Pacific Hwy Auto Repair also provides military and NAVWAR discounts as well! I am glad and fortunate that I have discovered this business and team, and I will continue to trust them with my Camaro. It's very refreshing to find and work with a team that is this invested in their customer and if I need to complete future work on my car, I look forward to working with them again! -John

The nightmare mechanic shop everyone fears. Please read the other one star reviews. It is the exact same story I experienced. I went in for a simple fix and many more "problems" were discovered. Phillip is great at explaining what is happening to your vehicle and is very polite, but the fixes are incredibly over priced and the issues are exaggerated. I spent over $1000 in labor and $1300 in parts and the problem still exists. When I asked about the high labor costs he kept circling back to the warranty and the great products they put in my truck. I am not going back to the shop to cash in on the "warranty" his company offers because I simply do not trust them and I am scared to death of spending even more of my paycheck on a ruse. I am sorely disappointed and frustrated.

Pacific Highway is AMAZING! I have had a clutch and brakes repaired here and really appreciate how they explain every detail until I fully understand the work being done. As a female (and someone who knows NOTHING about cars) it has always been hard to find a place where I didn’t feel like I was being taken advantage of; at Pacific Highway I always leave the shop feeling confident and that I am in good hands. I highly recommend their services to anyone (especially hesitant females like myself!) needing auto repairs - timely turnaround and great competitive pricing. Phillip and his guys are the best in the business, I’m a customer for life! :)