Pacific Highway Auto Repair
I had two disappointing experiences at this location. The first time, the manager tried to slip an extra line item into the bill. It was for an inspection that he said would be covered by insurance. He admitted that he never called the insurance company and then acted like he was doing me a big favor by not charging me for it. When I went back because the problem persisted, he wanted to charge me the inspection to fee again and claimed that it was not his work even though his guy had worked on it. Honesty and straightforwardness are crucial qualities I look for in any mechanic. If these traits are important to you, I suggest that you keep looking.
Hi Jake. I am sorry to hear that you were dissatisfied and felt like you were not treated honestly. I wanted to reach out and tell you that Pacific Highway Auto Repair is under new ownership and new management. I am the new owner and I just want you to know that we are committed to being honest, transparent and earning the trust of our clients. Thank you for your time. Brian King.
- Pacific Highway Auto Repair